Shipping & Delivery Policy
Blizmatt
Business Legal Name: HARSH KUMAR GUPTA
Effective Date: 05th December 2025
Contact Email: admin@blizmatt.com
At https://11decbackupapp.blizmatt.com/ , all our products are digitally delivered GPL-licensed WordPress themes and plugins. We do not sell or ship any physical goods. This Shipping & Delivery Policy explains how digital products are delivered once a purchase or subscription is completed.
1. Nature of Products (Digital Only)
All items available on Blizmatt Digital are digital products, such as:
- GPL WordPress themes
- GPL WordPress plugins
- Membership-based downloads
- Software packages
Since these products are non-physical, no physical shipping or courier delivery is required or provided.
2. Delivery Timeline
✔ Instant Access After Successful Payment
Once your payment is successfully processed through Cashfree or another payment gateway, you will instantly receive an option to Register your Account on the website. Once you register your account, the subscription will immediately be activated on the newly created account, and you gain immediate access to:
- Download themes and plugins
- Premium resources included in your subscription
- Dashboard access (if applicable)
In most cases, activation is instant within seconds.
✔ If Payment Shows as Pending
If your payment status is pending or under review by the payment gateway:
Your access may be delayed
Activation will occur automatically once the gateway confirms the payment
3. Delivery Method
Digital products are delivered through:
- User Dashboard Access via 11decbackupapp.blizmatt.com
- Direct download buttons for themes & plugins
- Subscription-based access for your purchased plan
- No email attachments or external delivery links are used unless necessary.
4. Failed Delivery / Download Issues
If you face any issues such as:
- Unable to access your dashboard
- Download buttons not working
- Payment completed but account not activated
- Missing access to subscription plan
Please contact us immediately at admin@blizmatt.com or you can also contact us via Whatsapp at +91 92342 20213 and include:
- Your Order ID
- Registered email address
- Screenshot of the payment confirmation (if applicable)
We will resolve delivery/access issues within 1–2 business hours during working hours.
5. Incorrect Purchase or Duplicate Order
If you made:
- An accidental duplicate purchase
- A subscription to the wrong plan
You may request assistance through support.
Refund eligibility will be based on our Refund Policy.
6. Access Duration
Access duration depends on your purchased subscription plan:
₹499 Plan → Valid according to the plan privileges
Monthly Premium Subscription → Valid for 30 days, renewable
Yearly Premium Subscription → Valid for 1 year
Digital files remain accessible as long as your subscription is active
Once the subscription expires, download access will be removed
7. No Physical Shipping
Since Blizmatt deals exclusively in digital content:
❌ No physical packages
❌ No courier tracking numbers
❌ No shipping charges
❌ No estimated delivery dates
Your purchase is purely digital and instantly accessible upon account activation.
For more details on how it works, you can also contact us at +91 92342 20213
8. Delivery Confirmation
Once access is granted:
- Logging into your account serves as delivery confirmation
- Successful download serves as usage confirmation
Customers are encouraged to check their dashboard immediately after purchase.
9. Responsibility of the User
Customers are responsible for:
- Providing a correct email address
- Ensuring their device can open ZIP files
- Maintaining a stable internet connection to download products
- Securing their login details
If login credentials are shared or misused by others, Blizmatt is not responsible for delivery loss.
For more details, you can read our Terms of Use.
10. Changes to This Shipping / Delivery Policy
Blizmatt reserves the right to update or modify this policy at any time. Any changes will be posted on this page. Your continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
For any questions regarding the Shipping Policy, contact us at:
Email: admin@blizmatt.com | info@blizmatt.com
- Phone: +91 92342 20213 | +91 99735 96593
- Our Address: N Road Bistupur, Jamshedpur, Jharkhand – 831001
Instagram: @blizmatt_official
In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are provided below:
Grievance Officer: Harsh Kumar Gupta
Email: admin@blizmatt.com
